Today's business traveler has a number of easily accessible and powerful resources available to them. The rise of mobile devices has enabled travelers to manage their corporate travel and expense in a very new way. From researching travel alternatives and completing trip bookings to obtaining travel related information and expense reporting, today's mobile workforce is empowered in ways that are impacting our industry hugely.
These changes, although fantastic for the travelers themselves, pose new challenges to the business. Numerous data sources makes the reconciliation of information far more complex and can undermine both travel and expense management and traveler security.
Read this report from KDS and EPSA on how and why companies must adapt quickly in order to respond to the ever changing world of travel technology, addressing the challenge of combining traveler satisfaction and productivity and the company's needs and legal obligations to manage travel expenses and the business traveler themselves.